xbet Privacy Policy – How We Protect Your Data in Pakistan

1. Who We Are

This Privacy Policy applies to the xbet platform operated at xbet-jit.net. xbet is an online casino and sports betting platform built specifically for Pakistani players. When we refer to "xbet", "we", "us" or "our" in this document, we mean the operator of the xbet platform.

xbet operates as the data controller for all personal data collected through the xbet website and any associated applications. If you have questions about how xbet handles your data, or if you want to exercise any of your rights described below, contact us at support@xbet-jit.net.

2. What Data xbet Collects

2.1 Registration Data

When you create an xbet account, we collect the information you provide during registration. This typically includes:

• Full legal name
• Pakistani mobile number
• Date of birth (to confirm you are 18 or older)
• Email address (if provided)
• Preferred payment method

2.2 Identity Verification Data

xbet may request identity documents at certain points — most commonly before processing significant withdrawals. This can include a copy of your CNIC, passport or other government-issued Pakistani ID. This data is used solely for verification purposes and is stored securely with restricted access.

2.3 Financial and Transaction Data

xbet records all transactions on your account — deposits, withdrawals, stakes placed and winnings received. This creates a transaction history associated with your xbet account. We also record which payment methods you have used, including Easypaisa account details, JazzCash numbers or bank account references, for the purpose of processing withdrawals to the correct destination.

2.4 Usage and Technical Data

When you use xbet, we automatically collect certain technical data about your session and device. This includes your IP address, browser type, operating system, device type, session duration, pages viewed and game activity. This data helps xbet monitor platform performance, detect fraud and improve the user experience for Pakistani players.

2.5 Customer Support Data

If you contact xbet support through live chat or email, the content of those conversations is stored. This allows our team to maintain continuity on your issues and serves as a record for quality and training purposes.

3. How xbet Collects Your Data

xbet collects data in three main ways:

• Directly from you — when you register, fill in a form, make a deposit, contact support or update your account details.
• Automatically during use — through cookies, server logs and analytics tools that record how you navigate the xbet platform, what device you are using and how your session performs technically.
• From third-party payment providers — when you make a deposit or withdrawal through Easypaisa, JazzCash, NayaPay, SadaPay or a bank, those providers confirm transaction details back to xbet so your account balance can be updated correctly.

4. Why xbet Uses Your Data

xbet uses your personal data only for purposes that are directly connected to operating your account and delivering the platform. These purposes are:

4.1 Account Operation

Your registration and identity data allow xbet to create and maintain your account, authenticate your login and ensure that only you can access your account and funds.

4.2 Payment Processing

Your financial and payment data is used to process deposits into your xbet PKR wallet and to direct withdrawals accurately to your Easypaisa, JazzCash or bank account. This data is never used for any purpose beyond payment processing.

4.3 Legal and Regulatory Compliance

xbet is required to maintain records of transactions, verify player identities and cooperate with legitimate regulatory or law enforcement enquiries. Some data retention is legally mandated — we cannot delete it on request while a legal retention obligation applies.

4.4 Fraud Prevention and Platform Security

Technical data including IP addresses, device fingerprints and session patterns is used to detect and prevent fraud, identify account takeovers, spot collusion between players and monitor for prohibited behaviour as defined in the xbet Terms and Conditions.

4.5 Customer Support

Support conversation history is used to resolve issues you raise with xbet and to ensure the team has context when you contact us with a follow-up query. This data is not used for profiling or marketing.

4.6 Platform Improvement

Aggregated, anonymised usage data helps xbet understand how Pakistani players use the platform — which games are popular, where players encounter problems and how the interface can be improved. This analysis does not involve identifying individual players.

4.7 Marketing Communications (With Your Consent)

If you have opted in to receive marketing from xbet, we may send you information about promotions, new games and offers relevant to your interests. You can unsubscribe from these communications at any time. xbet does not send unsolicited marketing to players who have not opted in.

5. How Long xbet Keeps Your Data

xbet retains personal data for as long as is necessary for the purpose it was collected and to meet legal obligations. In practical terms:

• Active account data — kept for the duration of your xbet account and for a period of 5 years after account closure, to meet financial record-keeping obligations.
• Identity verification documents — retained for 5 years from the date of the most recent transaction on the account, in line with standard anti-money laundering requirements.
• Transaction records — kept for 5 years from the date of each transaction.
• Support communications — retained for 3 years from the date of the conversation.
• Cookie and technical data — typically retained for 12 months, after which it is anonymised or deleted.

6. Who xbet Shares Your Data With

xbet does not sell or rent your data to third parties. Data is shared only with the following categories of recipient, and only to the extent necessary for the stated purpose:

6.1 Payment Processors

To process your PKR deposits and withdrawals, xbet shares necessary transaction data with Easypaisa, JazzCash, NayaPay, SadaPay and Pakistani banking partners. These providers operate under their own privacy policies and are bound by contractual data protection obligations when handling xbet player data.

6.2 Identity Verification Services

When xbet conducts identity checks, documents may be processed through a secure third-party verification service. This service does not retain your documents beyond the verification process and operates under a data processing agreement with xbet.

6.3 Technology and Infrastructure Providers

xbet uses hosting, security and analytics technology provided by reputable third parties. These providers may process technical data — such as server logs and anonymised usage statistics — but do not have access to personally identifiable player data unless strictly necessary for the service they are providing.

6.4 Legal and Regulatory Bodies

xbet may disclose player data to regulatory authorities, law enforcement agencies or courts where required by law. We will not disclose data beyond what is legally required in response to such requests.

7. Cookies & Tracking Technologies

7.1 What Cookies xbet Uses

xbet uses cookies — small text files stored on your browser — to make the platform function correctly and to understand how players use it. The cookies xbet uses fall into the following categories:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that help protect your account. These cannot be disabled without breaking core platform functionality.
• Functional cookies — remember your preferences on xbet, such as your preferred language setting or game lobby view. These make your experience more convenient.
• Analytics cookies — collect anonymised data about how Pakistani players navigate xbet, which pages are visited most often and where technical issues occur. This data is used in aggregate and does not identify individual players.

7.2 Managing Cookies

You can adjust cookie settings through your browser at any time. Disabling essential cookies will affect your ability to use xbet — in particular, staying logged in and placing bets will not function correctly without session cookies. Disabling analytics cookies will not affect your ability to use the platform but will mean we receive less data about how to improve it for Pakistani users.

8. Payment Data Security

xbet takes PKR payment security seriously. The following measures apply to all financial data on the platform:

• All payment transactions are processed over encrypted connections. No payment data is transmitted in plain text at any point in the process.
• xbet does not store full card numbers on its own servers. Card payment details are tokenised by the payment processor and only a reference token is retained by xbet for the purpose of processing future transactions from the same card.
• Easypaisa and JazzCash mobile wallet numbers are stored in encrypted form linked to your xbet account. These are used exclusively to route withdrawals back to the correct account.
• Access to financial data within xbet's systems is restricted to authorised personnel and is subject to internal audit controls.

9. Your Privacy Rights as an xbet Player

As an xbet player in Pakistan, you have the following rights with respect to your personal data. These can be exercised by contacting xbet support.

10. Children's Privacy

xbet is strictly for players aged 18 and above. The platform is not directed at children and xbet does not knowingly collect personal data from individuals under the age of 18.

During registration, players are required to confirm they are 18 or older. Where xbet has reasonable grounds to suspect that an account belongs to a person under 18, the account will be suspended and identity verification will be required before it can be reactivated.

If you are a parent or guardian and believe your child has registered an xbet account, contact our support team immediately. We will investigate and close the account, returning any funds that were deposited.

11. Marketing Communications

xbet sends promotional emails, SMS notifications and in-platform messages to players who have opted in to receive them. These communications include information about promotions, new games, seasonal offers and bonus opportunities relevant to Pakistani players.

The following rules apply to xbet marketing:

• xbet will not send marketing to players who have not opted in.
• Players who have activated a self-exclusion or cooling-off period will not receive any marketing communications for the duration of that period.
• You can unsubscribe from marketing at any time using the link in any communication or by contacting xbet support.
• Unsubscribing from marketing does not affect your ability to receive important account notifications — such as withdrawal confirmations, security alerts and account verification requests. These transactional communications are not marketing and will continue to be sent regardless of your marketing preferences.

12. Changes to This Privacy Policy

xbet may update this Privacy Policy from time to time. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date. For significant changes that affect how your data is used, xbet will notify registered players by email before the changes take effect.

Your continued use of xbet after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you may request account closure by contacting xbet support — your remaining verified balance will be returned to your nominated payment method.

The version of this Privacy Policy currently displayed on this page is always the operative, current version. If you would like to review a previous version, contact our support team.

13. Contact xbet & Data Requests

For any privacy-related questions, data access requests, correction requests or deletion requests, contact the xbet team through the following channels:

• Live Chat: Available 24/7 directly within your xbet account. The fastest way to reach us. Average response under 3 minutes.
• Email: support@xbet-jit.net — responses provided within 24 hours for general queries and within 30 days for formal data requests.

When submitting a data request, please include your registered mobile number and the nature of your request so we can process it accurately. xbet will verify your identity before releasing any personal data to ensure your information is not provided to anyone other than you.